DNS issues impacting mail.be & contactoffice.be

December 22 2009, 9:35am

Dear users, You might experience difficulties in reaching http://www.mail.be and http://www.contactoffice.be. Our domain hoster (www.hostbasket.com) apparently had a Domain Name Server configuration issue on both mail.be and contactoffice.be. Unfortunately, this problem is completely out of our control and responsibility. Although the right configs have been re-setup this morning around 08:30 am CET, the propagation of the right settings will take some time (from 1 hour to several hours). You can try forcing to reload the correct DNS parameters by doing the following : in Windows, click on ‘Start’ then select ‘Run’ , type ‘cmd’. A black window will appear. Type then ‘ipconfig /flushdns’ and then press ‘Enter’. This will clean your DNS cache and force to reload the right DNS params. Open then your browser and enter http://www.mail.be or http://www.contactoffice.be. It will not work for everyone as some DNS are not yet up to date but might help. Alternatively, - for the contactoffice.be users, you can try accessing the service via http://www.contactoffice.com - for mail.be users, you can access the service via http://mailbe.contactoffice.com/ Sorry for this inconvenience but (as said, this is out of our control). Arnaud