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Starbucks Social Media Showcase
This presentation is a Social Media Showcase. It shows the ingredients Starbucks uses to ben engaged in Social Media. This presentation was give on Sept 1. 2009 @ Customer Media Council, Heemstede, The Netherlands [continue]
September 3 2009, 3:04pm | Comments »
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September 1 2009, 6:48am | Comments »
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September 1 2009, 6:41am | Comments »
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September 1 2009, 6:33am | Comments »
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I posted to slideshare.net
Twitter : présentation complète de l'essentiel
L'agence Vanksen vous propose une présentation que l'on espère complète sur l'utilisation professionnelle de Twitter [continue]
August 25 2009, 6:26am | Comments »
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UX design, service design and design thinking
What is UX design, service design & design thinking ? How are they related ? [continue]
August 25 2009, 2:24am | Comments »
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I posted to slideshare.net
Olivier Blanchard Basics Of Social Media Roi
The what, why and how of Social Media ROI: Business definitions, methodologies and situational narrative. This presentation's purpose is to clarify what ROI is and isn't within the context of Social Media and offers a basic explanation of how to… [continue]
August 24 2009, 9:03pm | Comments »
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I posted to slideshare.net
Social CRM
Social CRM Theo Slaats http://www.crmassociation.nl/upload/documenten/Deloitte%20Social%20CRM%20v1%200.pdf [continue]
August 10 2009, 8:15am | Comments »
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August 1 2009, 8:34am | Comments »
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I posted to slideshare.net
Social CRM Definition By Martin Walsh
This is a draft document to try and explain the concept of Social CRM, it’s benefits and how it fits into the overall marketing discipline. This is still a work in process so please feel free to contact me with… [continue]
July 5 2009, 5:50pm | Comments »
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I posted to slideshare.net
What GTA Can Teach Us About Connecting with Consumers
a preview of an upcoming presentation at Forward '09: Brandologie conference in Portland, Oregon on June 3rd. http:www.forwardama.com. [continue]
May 25 2009, 7:30pm | Comments »
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Why nerds will rule the world, conquering advertising first
The AdNerds strongly believe emerging media have changed advertising forever. Advertising is no longer the kingdom of small-time artists putting their finger on a cute idea. Advertising now belongs to people in the know, earning the engagement of consumers with… [continue]
May 21 2009, 2:04am | Comments »
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May 5 2009, 6:15am | Comments »
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May 5 2009, 6:11am | Comments »
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April 19 2009, 8:37am | Comments »
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I posted to slideshare.net
UX + Community Building, U of M - MinneWebCon 2009
Through a handful of case studies, I will show how structured and organic experiences can be designed to empower effective community building. The presentation will include non-traditional experiences going back into ancient history, as well as real-work experiences developed around… [continue]
April 6 2009, 11:56am | Comments »
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March 28 2009, 6:39pm | Comments »
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I posted to slideshare.net
Dude, they've changed the Game
The New Game of Advertising [continue]
March 10 2009, 8:51am | Comments »
